Privacy Policy

Effective Date: January 1, 2024

Air Solutions, Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our SMS marketing campaigns through Service Titan. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when requesting services, scheduling appointments, or signing up for SMS marketing.

Technical Information: IP address, browser type, operating system, and browsing behavior when you visit our website.

Service Information: Details about the HVAC services you request, including appointment history, service preferences, and payment information.

SMS Marketing Data: Phone numbers and consent records for SMS marketing campaigns managed through Service Titan.

2. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and maintain our HVAC services.

To communicate with you about appointments, service updates, and promotions.

To send SMS marketing messages if you have opted in to receive them.

To improve our website, services, and customer experience.

To process payments and manage billing.

To comply with legal obligations and protect our rights.

3. SMS Marketing

If you opt in to receive SMS marketing messages through Service Titan, we will:

Send you promotional offers, service reminders, and other relevant updates.

Collect and store your phone number and consent records in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

Allow you to opt out of SMS marketing at any time by replying STOP to any message or contacting us directly.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third-party vendors, including Service Titan, who assist us in providing services, processing payments, or managing SMS marketing campaigns.

Legal Authorities: When required by law or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you.

Correction: Request corrections to inaccurate or incomplete information.

Deletion: Request deletion of your information, subject to legal obligations.

Opt-Out: Opt out of SMS marketing or other communications at any time.

To exercise these rights, please contact us at [Insert Contact Information].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Air Solutions, Inc.
430 Fairfield Avenue,

Stamford, CT 06902

Phone: 203-357-8853
Email: service@airsolutions.tv